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NetSuite Implementations

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Launch NetSuite Without the Headaches, Delays, or Do-Overs

Our award-winning team has been delivering cost-effective NetSuite implementations across three continents for over two decades.

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Jim Tornqvist
Paul Ewing
Andrew Ford
Brandon Ng
Mark Ho
Eric Pong
Michael Sagan
Trusted by 100+ Companies

Why Most NetSuite Implementations Fail Before They Even Launch

Most implementation issues aren’t surprises—they’re patterns. What matters is partnering with someone who knows how to prevent them from the start.

Unclear Goals, Rushed Rollouts

Most failures start early—with vague objectives, misaligned teams, or unrealistic deadlines. Then they snowball into missed UAT, skipped reviews, and go-live chaos that derails momentum.

Broken Setup & Bad Data

Sloppy configuration and messy data migration cause broken reports, mismatched numbers, and workflows no one trusts—so teams revert to manual work.

Low User Adoption

Even a technically sound build fails when users are left behind. Without buy-in and training, staff default back to Excel—killing ROI before it starts.

Overpromised, Underdelivered

Vendors sell the dream—then disappear. Features that looked “plug-and-play” in the demo turn out to be expensive custom work, or worse, don’t exist.

At ONE Pacific, we don't sell dreams but we do consistently deliver results. That means rigorous planning upfront, solving real business problems, and building systems people will love to use.

70% of ERP projects fail to meet expectations

Your NetSuite Implementation Done Right the First Time

As the region’s leading NetSuite provider, we offer the highest number of certified experts and top-rated client satisfaction in implementation and automation. In 2023, ONE Pacific earned Hong Kong’s first and only NetSuite Solution Provider – ERP Expertise accreditation, recognizing our excellence in project execution, technical proficiency, and measurable client success with NetSuite Cloud ERP.

Whether you're planning your first rollout or rescuing a stalled one, we continuously exceed expectations with outcomes most teams only hope for.

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NetSuite Award

Stress-Free NetSuite Implementation

A Better Way to Implement NetSuite

How we transform ERP anxiety into business advantage while ensuring lasting adoption and measurable ROI

Work Your Way, Not The System's
Through deep discovery we tailor NetSuite to fit your actual workflows—saving time, reducing friction, and making sense to your team from day one.
Budget Certainty, No Expensive Surprises
We scope clearly, explain every cost up front, and avoid the bloated change orders that give ERP projects a bad name. You’ll know what you’re paying for—and why.
Clean Data, Confident Decisions
We migrate, cleanse, and structure your legacy data—so reporting is accurate and decision-making is instant from the start.
Competitive Advantage, Baked In
Custom automations and enhancements help you operate faster and smarter—doing what your competitors can’t.
End Manual Data Entry Forever
We integrate NetSuite with your entire tech stack—eliminating double-entry and freeing your team from costly busywork.
Extinguish the Fire Drills
No surprises, no setbacks. We pressure-test everything before launch so you go live with confidence, not chaos.
Self-Sufficient Teams, Maximum Value
We train your staff to own the system—not just use it—minimizing resistance and maximizing ROI.
Launch Without Business Disruption
Our team helps you expand NetSuite's capabilities as your business grows—ensuring your investment delivers increasing returns over time.
Growing Returns On Your Investment
Optimization doesn’t stop at go-live. We help you expand NetSuite’s value as your business evolves.

Start with a free, no-obligation consultation to explore how our proven implementation approach can address your specific business needs.

OnePac provided a NetSuite solution that allowed us to grow from a startup to a NASDAQ-listed company.

Paul Ewing

Diginex

Chief Financial Officer

NetSuite Success OnePac Andrew Ford

OnePac took the time to truly understand our processes. They spent hours modeling our supply chain to ensure they fully grasped our workflows and make sure NetSuite was set up to match our needs.

Andrew Ford

Founder

MTC Coffee

3Dooder - NetSuite Implementation Success - OnePac

OnePac gave us a perspective we didn’t have before. They identified our inefficiencies and handed us the roadmap to success.

Jim Tornqvist

Systems Director

3Doodler

Do I Need a NetSuite Implementation?

Here are just a few of the signs that your company might be ready and where a NetSuite implementation would fit into your existing processes.

Too many spreadsheets

We're drowning in spreadsheets and manual data entry. Our team is frustrated, and mistakes slip through all the time.

Solution:

Automate the tedium so your data flows seamlessly, freeing you to focus on higher-level work instead of auditing rows and columns.

Scattered Data

Our info lives everywhere—Excel sheets, random software, notebooks—so we never really know if we're all looking at the same numbers.

Solution:

Pull everything together into one system where everyone has access to real-time data. No more guesswork or conflicting versions of the truth.

Reporting is Slow and Clunky

Compiling a single report takes days because the data sits in separate systems. By the time we get it, it's already out of date.

Solution:

Centralize your data and reporting. With on-demand, accurate numbers, decision-making becomes faster, more impactful, and far less painful.

Struggling To Scale

We keep growing, but our current setup can't handle the extra customers, products, or employees. It feels like we're constantly patching holes.

Solution:

Use NetSuite's scalable framework to adapt as you grow—without needing to reinvent your systems every time you add a new product line or team member.

Financial consolidation

Closing the books takes forever when we try to consolidate multiple entities. It's a messy, manual process that invites errors.

Solution:

Streamline your financials with automated consolidation. You'll slash your month-end close time and gain confidence that the numbers are correct.

No sales visibility

We don't have a clear picture of our customers or sales pipeline. Forecasting is guesswork, and we never know where we stand.

Solution:

Integrate sales and customer data in a single dashboard. That means accurate forecasts, happier customers, and real visibility into your pipeline.

What is a NetSuite Implementation?

The OnePac Experience

While no two implementations are alike, here's a general overview of what you can expect from our comprehensive, renowned NetSuite delivery process.

  • Initial Chat & Goal Alignment
    We’ll kick things off by learning about your broader business objectives and any specific challenges you’re facing.
  • Environment Review
    Next, we’ll thoroughly explore your current setup—from modules and customizations to data quality—so we can spot gaps and areas for improvement.
  • Process Mapping
    We’ll walk through your day-to-day workflows (like order-to-cash and procure-to-pay) to highlight any bottlenecks or manual steps.
  • Set KPIs
    Together, we’ll identify the metrics and reporting needs that matter most to your business priorities.
  • Actionable Insights
    Finally, we’ll deliver a clear summary of findings, including quick wins and any deeper, long-term changes that can help you get the most out of NetSuite.
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NetSuite Implementation Insights

Diginex NetSuite ESG Hong Kong Image
Diginex, a NASDAQ-listed, Hong Kong-based company, leverages NetSuite, blockchain and its global presence to provide accessible and intelligent ESG software solutions.
2 months ago  |  NetSuite
OnePac NetSuite ERP Award Hong Kong
We recently joined the ERP elite with a new Oracle NetSuite award, recognizing 20+ years of excellence in cloud ERP transformations.
13.01.2024  |  News
Hong Kong NetSuite Implementation Pitfalls Cover
Avoid delays and compliance issues—learn the top ERP pitfalls Hong Kong companies face and how to avoid them.
about 1 month ago  |  NetSuite

NetSuite Implementations

FAQ's

You’re not alone—many of our clients come to us after a previous implementation fell short. We specialize in turning stalled or broken projects into systems that finally deliver. We start by identifying what went wrong (unclear scope, poor configuration, lack of adoption) and build a recovery plan that gets your business back on track—without redoing what doesn’t need to be redone.

We scope thoroughly, plan deliberately, and price transparently. You’ll get a clear proposal with no vague line items, no bait-and-switch tactics, and no inflated change orders later. Our goal is to build long-term partnerships—not short-term invoices—so we keep everything above board and predictable from the start.

We’ll do the heavy lifting, but your input is critical to success. You’ll need to provide access to key data, clarify business processes, and help validate that everything works the way you need it to. We guide you through a structured process that respects your time and ensures your team is confident in the system by the time it goes live.

Absolutely. Our team understands that ERP success isn’t just about the software—it’s about how well it fits local business practices. With offices in Hong Kong, Taiwan, Malaysia and the US, we bring on-the-ground experience to every project, helping you navigate regional tax rules, language needs, compliance, and operational expectations across Asia.

The combination of OnePac’s extensive experience and NetSuite’s cloud-based architecture enables rapid implementation, allowing clients to start reaping benefits sooner. The OnePac team uses proven templates to help clients quickly define detailed business requirements, which are then translated into optimized business processes and system configurations.

With their efficient methodology, OnePac has successfully implemented a core NetSuite financial system in as little as a few weeks. This streamlined approach ensures that clients experience minimal downtime and can quickly leverage NetSuite’s capabilities to enhance their operations and achieve business goals.

NetSuite delivers exceptional value by consolidating all business and industry functions into a single solution, streamlining operations across departments like finance, sales, inventory, and customer relationship management. This improves efficiency, enhances data visibility, and automates processes, leading to increased profitability and faster decision-making. With two free annual upgrades introducing new features, OnePac supports clients in identifying and adopting the most beneficial functions for their business.

The OnePac team leverages its extensive experience in NetSuite implementation to set clients up for success by thoroughly understanding their business model and defining clear, specific goals tailored to improve their operations. A well-defined project plan is created and shared with the team to ensure alignment and focus. Key team members or power users are identified to actively participate in the project, fostering collaboration and ownership.

Regular weekly status meetings are conducted to monitor progress and ensure alignment with business objectives. To sustain the benefits of the NetSuite solution, OnePac ensures a smooth transition to ongoing support and provides a roadmap for continuous improvement, helping clients maximize the long-term value of their investment.

NetSuite’s Total Cost of Ownership (TCO) is highly reasonable, as clients only pay annually for the specific modules, functions, and number of users they need. This modular approach allows businesses to start with essentials like CRM, Sales, Financials, and Supply Chain, and add more functions as their needs grow, ensuring efficiency and cost-effectiveness. Being a cloud-based solution, NetSuite eliminates IT infrastructure costs and provides accessibility from anywhere, including mobile devices.

The OnePac team further reduces TCO by identifying cost-saving opportunities, such as automating manual tasks to save time and resources. Additionally, as a NetSuite Solution Provider, OnePac works directly with NetSuite to secure the best possible licensing costs for clients, maximizing the value of their investment.

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Start Growing

Contact us today to book a NetSuite demo, schedule a business review, explore implementation options, or just get expert answers to your questions—we’re happy to help.