Founded 15 years ago, Cosmosupplylab underwent rapid growth in recent years when it became recognised as the go-to supplier of accessories for the world’s leading technology and mobile devices. Yet its existing Excel-based processes couldn’t scale with the company as it grew to 10,000 employees and an implementation of Epicor did not provide the insights or global reach it needed.
After previous ERP struggles, Cosmosupplylab selected NetSuite OneWorld for its multi-language and multi-currency capabilities and its modern, user-friendly interface. Cosmosupplylab first implemented NetSuite in Hong Kong for fixed assets and financials, then added demand planning and manufacturing in China.
Cosmosupplylab replaced an onerous manual approval system by implementing an efficient workflow process for all purchase requests. NetSuite OneWorld’s unified system has saved the company time, created more accurate reporting and helped to simplify partner communications.
As the company plans to expand into new markets like cosmetics, medical accessories and wearables, Cosmosupplylab plans to extend its use of NetSuite, adding CRM features and streamlining the monthly reporting required by the Chinese government.
Key NetSuite Benefits:
- Multi-language and multi-currency capabilities enabled seamless Hong Kong to China expansion
- Automated approval workflows replaced manual processes
- Unified platform improved reporting accuracy and partner communications
To hear how One Pacific customized this NetSuite solution, check out our one-on-one interview with Cosmosupplylab or view the next success story with MTC Coffee.
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