One Pacific (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information: When you submit a contact form, download resources, or engage with us, we may collect personal information such as your name, email address, phone number, and any additional information you choose to provide.
- Usage Data: We collect data about how you interact with our website, including pages viewed, time spent on pages, scroll depth, clicks, and navigation patterns. This helps us improve the user experience.
- Device Information: We collect information about your device, browser type, operating system, and screen resolution.
- Location Data: We use your IP address to determine your approximate geographic location (country level) for compliance purposes, such as displaying appropriate cookie consent banners.
How We Use Your Information
We use the following services to complement our website functionality:
- Email Communications: If you contact us via our contact form or download resources, we use Resend to deliver emails to you and to our team. Your information (name, email, phone if provided, message) is processed by Resend. For more information, visit Resend's Privacy Policy.
- Google Analytics: We use Google Analytics to analyze site traffic and user behavior to improve our website's functionality. For more information, visit Google's Privacy Policy.
- Google Tag Manager: We use Google Tag Manager (GTM) to manage tracking scripts on our website. GTM acts as a container that loads analytics and marketing tools including Google Analytics and LinkedIn tracking.
- Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
- PostHog Analytics: We use PostHog for product analytics, including page views, user interactions, click tracking, and scroll depth measurement. PostHog may record user sessions with all form inputs masked for privacy. For more information, visit PostHog's Privacy Policy.
- LinkedIn Conversion Tracking: We use LinkedIn Insight Tag to track conversions from our LinkedIn advertising campaigns. This includes tracking when users complete actions such as filling out contact forms or using our pricing calculator. For more information, visit LinkedIn's Privacy Policy.
- IPinfo.io Geolocation: We use IPinfo.io to determine your approximate geographic location (country level) based on your IP address. This helps us display appropriate cookie consent banners based on your jurisdiction.
Cookies and Local Storage
We use cookies and local storage to enhance your experience on our website:
- cookie-consent-state: Stores your cookie consent preference (expires after 365 days)
- NEXT_LOCALE: Stores your language preference
- ph_*_posthog: PostHog user identification cookies for analytics
- Google Analytics cookies: Set via Google Tag Manager for traffic analysis
- LinkedIn tracking cookies: Set via LinkedIn Insight Tag for conversion tracking
- preferredLanguage (Local Storage): Stores your preferred language setting
Third-Party Service Providers
We use the following third-party services to operate our website:
- Netlify: Our website is hosted on Netlify, which provides hosting and edge functions including language detection.
- Prismic: We use Prismic as our content management system to deliver website content.
Third-Party Links
Our website may contain links to external websites, including but not limited to Shopify, Amazon, and social media platforms. These websites have their own privacy policies, and we recommend you review them.
How We Protect Your Information
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure.
Your Choices:
- Cookie Consent: When you first visit our website, you can choose to accept or decline non-essential cookies via our cookie consent banner.
- Opt-Out: If you wish to stop receiving emails from us, you can unsubscribe using the link in any email you receive from us or by contacting us directly.
- Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our contact page or via our social media channels.