How a Hong Kong ESG Company Scaled Sustainably with NetSuite

Operating a global business focused on ESG solutions presents unique challenges. For Diginex, a NASDAQ-listed company with operations spanning from Singapore to Switzerland, finding the right financial platform wasn't just a nice-to-have—it was mission-critical. As a Hong Kong-based company, Diginex leverages the blockchain and its strategic location to serve businesses globally with accessible, affordable, and intelligent software products that democratize sustainability.

As the company expanded beyond its early startup phase and approached its public listing, their existing accounting solution began showing its limitations. With different jurisdictions, currencies, and regulatory environments to manage, Diginex needed a solution that could grow alongside them.

"When I joined, the business was a lot smaller than it is today," says Paul Ewing, Chief Financial Officer at Diginex. "The accounting software in place was good but not fit for a growing business."

Finding a Scalable Financial Platform

The search for a new financial system led Diginex to NetSuite, largely due to its ability to handle global operations and multiple currencies. The platform's flexibility proved crucial for an institution operating with an international team and impactful projects around the world. NetSuite's scalability and configurability are particularly beneficial for companies like theirs, which require adaptability in rapidly changing regulatory environments.

Jackie Jadrosich, Financial Controller at Diginex, highlights why NetSuite stood out: "We were really looking for accounting software that could handle such a global firm. NetSuite answered most of our problems, allowing us to create entities that fit our jurisdictions and the currencies that we operate in."

NetSuite Implementation: A Partnership Approach

Installing a new financial system can be disruptive for any business. Diginex partnered with ONE Pacific specifically to ensure that smooth transition. What began as a platform implementation has evolved into an ongoing partnership which, in their words, is characterized by responsive support and continuous improvement.

This collaborative relationship has been fundamental to Diginex's success with the platform as our team's expertise enabled Diginex to maximize NetSuite's capabilities without requiring a deep understanding of the tech stack.

"When we partnered with ONE Pacific, it was pretty seamless. We had a great rapport with Donald and Ricky and Mila. We've since taken a new platform with no in-house expertise and relied on you to guide us through all the different functionalities."

Transforming Financial Operations

The impact of our NetSuite implementation has been profound for Diginex's operations. Among the most significant benefits:

Streamlined Reporting

For a NASDAQ-listed company, complying with SEC reporting requirements is non-negotiable. NetSuite has simplified this process by enabling consolidated reporting in US dollars across all global entities.

Automated Processes

Manual invoicing has been replaced with automated workflows, dramatically improving operational efficiency within the finance department. "We invoice some clients automated via the NetSuite platform, which is really adding efficiency and helping us be more efficient as a finance function," notes Paul.

Configurable Solutions

As the company grows and enters new markets, they've been able to adapt the platform to accommodate changing needs. "The beauty of NetSuite is the configurability of it and the ease of extracting data," Paul shares. This flexibility has proven invaluable as Diginex continues to expand globally.

Structured Project Management

When new needs arise, the teams follow a well-defined collaboration process. "When working with ONE Pacific on a specific project, we'll usually have an initial call to discuss what the issue is, what we'd like to automate and see better. Then they create a detailed project plan which we go through together," explains Jackie. This methodical approach ensures projects are completed successfully.

Leveraging Blockchain

Diginex’s integration of blockchain and NetSuite creates a powerful synergy that enhances both financial operations and sustainability reporting. While blockchain ensures that ESG data remains secure, transparent, and verifiable, NetSuite provides the centralized financial infrastructure needed to manage this data efficiently across global operations. By combining the two, Diginex not only automates ESG reporting but also links it directly to financial performance, giving businesses real-time insights into how sustainability impacts their bottom line.

This seamless connection allows companies to track ESG metrics alongside financial KPIs, ensuring compliance while improving operational efficiency. As regulations and investor expectations evolve, Diginex’s approach future-proofs businesses, enabling them to scale responsibly while staying ahead in an increasingly sustainability-driven market.

Recent Developments and Future Plans

Diginex has been actively involved in enhancing its offerings beyond financial operations. As a technology partner with leading players around the world, including Microsoft, Coca-Cola, and the United Nations, Diginex focuses on delivering impactful technology.

The company recently launched DiginexESG, a platform designed to lower the entry barrier to ESG reporting for businesses and diginexLUMEN, a tool that sets a new standard for supply chain due diligence. Additionally, the acquisition of diginexAPPRISE, a worker voice tool initially developed by the United Nations University Institute in Macau (UNU-IIST) in partnership with The Mekong Club, further strengthens Diginex's ability to align organizations with emerging laws like the German Supply Chain Act and the upcoming EU Directive on corporate sustainability due diligence. They also launched a Sustainable Business Accelerator with HSBC.

"We've taken a new platform with no in-house expertise and relied on ONE Pacific to guide us through all the different functionalities."

- Paul Ewing, Diginex CFO

In January 2025, Diginex successfully closed its initial public offering on the Nasdaq Capital Market, raising $9.225 million to further support its business expansion and technological advancements. With a solid financial foundation now in place, Diginex is looking toward further optimization of their NetSuite implementation. Jackie is particularly interested in leveraging more advanced analytics capabilities: "Now that all the data's in there and easy to use and manageable, we can really focus on reporting on our KPIs."

More automation is also on the roadmap, with plans to leverage additional OnePac services to streamline more processes and invoicing workflows..

For a company operating in the fast-moving sustainability solutions space, having scalable, efficient financial systems isn't just about back-office operations—it's a competitive advantage that enables growth and adaptability in a rapidly evolving market.

"NetSuite was the product we opted for just for the scalability and functionality that it offers a growing business," concludes Paul. As Diginex continues to expand its global footprint in the sustainability ecosystem, that scalability will remain essential.