Based in Hong Kong, the ONE Pacific team is comprised of local and international consultants. Our expertise extends throughout Asia, Europe and the United States.

Our team consists of executive leadership, functional consultants, and technical consultants allowing us to respond to a variety of business requirements and deliver robust cloud solutions that support the changing business models of our clients.

Our team speaks a variety of languages, including English, Cantonese, Mandarin, and Malay. Other languages can be accommodated.

Donald Austin

Executive Director

Donald delivers a unique blend of international problem solving and project leadership experience with a strong financial, business process, and technical background. Donald and his teams have partnered with clients throughout Asia and the Middle East to implement complex ERP Systems, Business Process Improvements, Outsourcing Solutions, and Change Management Services.

With over 25 years of experience delivering solutions for clients, Donald has worked with such organizations as PricewaterhouseCoopers and IBM Business Consulting prior to starting his own companies.

Donald also serves on the Board of Governors of the American Chamber of Commerce and was a past Chairman of the Entrepreneurs Committee. He is also serving as a mentor to the Swire Blueprint Accelerator in Hong Kong.
Donald has a Bachelor of Arts degree from the University of Virginia, an MS in Information Systems, and an EMBA from Kellogg School of Management and HKUST.

Herman Yong

Managing Director

Herman was one of the first consultants in Hong Kong to implement Cloud solutions for businesses. Since then Herman and his team have implemented numerous Cloud solutions across multiple industries and countries.

Herman has extensive experience in Manufacturing, Distribution, and Supply Chain management and he is a Certified Supply Chain Professional (CSCP), Certified Production and Inventory Management Professional (CPIM), Certified Project Management Professional, and a Certified NetSuite ERP Consultant.

Prior to founding his own companies, Herman worked for Accenture and IBM Business Consulting Services. Herman speaks multiple languages and has a Bachelor’s degree, Computer Science, First Class Honors from the University of Cambridge.

Sara Madera - Head of Marketing

Sara Madera

Head of Marketing

With a BFA and an MBA, Sara brings a unique background that allows her to develop creative solutions rooted in business practices. She had honed her marketing skills over 15 years and across the globe, including Los Angeles, New York, Orlando, Washington DC, Shanghai and Hong Kong. Her marketing, engagement, and event strategies have increased exposure internally and externally at CASBAA, the American Chamber of Commerce in Hong Kong, DC Public Schools and Walt Disney World. She excels at connecting people, ideas, resources, and businesses to increase revenue and develop successful partnerships that are aligned with the brand while facilitating the needs of the stakeholders. She has experience in a variety of industries, including media, entertainment, education, financial literacy, and the arts.